Why is it so Hard to Find the
Right Contractor?
According to the Better Business Bureau, complaints against home improvement/home repair contractors are among the most common consumer complaints received. Complaints range from high‐pressure sales tactics and confusion over contract terms to poor or incomplete workmanship and overcharging for the amount or quality of work provided.
One study of approximately 1,000 homeowners conducted in 2007 by Qualified Remodeler Magazine revealed that 50% of them would not hire the contractor they originally chose to remodel their home, and 48% said they would not refer the contractor they chose to their friends.
